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Logo - Eleven Sips Cafe

General terms and conditions of business for online ordering

Eleven Sips Cafe

Address: Shop 11, Clock Tower Plaza, Kingston 0000, Kingston, Jamaica

Public phone: +1 876 920 5447

Menu currency: JMD

Terms and Conditions for Online Orders

1. Introduction

1.1 These terms and conditions outline the rules and regulations for the use of Eleven Sips Cafe online ordering service, located at instagram.com/elevensips

1.2 By accessing this service and placing an order, you agree to accept these terms and conditions in full. Do not continue to use [Restaurant Name]'s online ordering service if you do not accept all of the terms and conditions stated on this page.

2. Definitions

2.1 "We," "Our," and "Us" refer to Eleven Sips Cafe.

2.2 "You" and "Your" refer to the customer placing an order with us.

3. Orders

3.1 All orders are subject to acceptance and availability. If the items ordered are not available, you will be notified by email or phone and will have the option to wait until the item is available or to cancel your order.

3.2 Once your order is placed, you will receive an order confirmation email. This email acknowledges that we have received your order but does not constitute acceptance of your order.

3.3 We reserve the right to refuse any order without giving a reason. If we cancel your order, any payment made will be refunded in full.

4. Pricing and Payment

4.1 All prices listed on the website are inclusive of applicable taxes.

4.2 Prices are subject to change without notice, but changes will not affect orders that have already been accepted.

4.3 Payment must be made at the time of ordering. We accept Cash Payment or online-service methods available.

5. Delivery and Pickup

5.1 Delivery times are estimates and may vary. We will make every effort to deliver your order within the estimated times but cannot guarantee delivery times.

5.2 You must provide a complete and accurate delivery address. We are not responsible for late or failed deliveries due to incorrect address details.

5.3 For pickup orders, please arrive at the restaurant at the specified time. We are not responsible for food quality if the pickup is delayed.

6. Cancellations and Refunds

6.1 You may cancel your order within [10 minutes] of placing it by contacting us by telephone or WhatsApp.

6.2 Refunds will be issued at our discretion. If you are not satisfied with your order, please contact us immediately.

7. Allergies and Dietary Requirements

7.1 If you have any allergies or dietary requirements, please inform us at the time of ordering. While we will make every effort to accommodate your needs, we cannot guarantee that any item is completely free of allergens.

8. Limitation of Liability

8.1 To the extent permitted by law, [Restaurant Name] shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use or inability to use our online ordering service.

9. Privacy Policy

9.1 We are committed to protecting your privacy. Please refer to our Privacy Policy [link to Privacy Policy] for details on how we collect, use, and protect your information.

10. Changes to Terms and Conditions

10.1 We reserve the right to change these terms and conditions at any time. Any changes will be posted on this page, and it is your responsibility to review these terms and conditions regularly.

11. Governing Law

11.1 These terms and conditions shall be governed by and construed in accordance with the laws of [Country/State], and any disputes will be decided only by the courts of Jamaica.